Location: White Lodge, 36 Holbeck Hill, Scarborough, North Yorkshire, YO11 3BJ & Abbeyfield Langholm, 1 Langholm Close, New Walk, Beverley, North Humberside, HU17 7DH
Salary: £13,208 per annum/ £12.70 per hour
Permanent Part-Time : 20 hours per week
At White Lodge, our accommodation ranges from studios to spacious one bedroom flats; a total of 11 private living quarters all of which are en-suite and have their own kitchenette. We have 14 rooms at Langholm, three have separate living and bedroom areas and 11 are studio rooms, all of which have their own kitchenette and wet room. We pride ourselves on being a home away from home, with a very warm and welcoming atmosphere and friendly caring staff at these homes.
You'll have responsibility for groups of elderly residents, so you'll be managing the provision of tenancy agreements, ensuring a positive accommodation experience in safe living environment. You will also be developing and implementing local marketing activities to promote your Houses to secure a high reputation in the community, developing relationships with referral agencies and key partners working in social care.
You will need to maximise rental income, by ensuring high occupancy levels and any resident debit is minimised. Equally, you will need to control staff costs by effective management of staff budgets, rotas and timesheets. Additionally, you'll need to have an eye on other property related costs, such as utilities and consumables, in line with budget.
You will have experience of effectively managing staff. In each location you will have a small team of Housekeepers, Cooks and General Assistants reporting to you. In short, you will need to ensure that there are sufficient staff in the right places at the right time to ensure service provision. You will also find the time to develop staff to optimise capability, performance and productivity.
Finally, Compliance, Risk Management & Quality Assurance sit within your remit. This involves ensuring that the Houses comply with all relevant regulations, internal Abbeyfield policies and processes, and that there is an effective internal audit programme to assure compliance.
We are a charity providing providing high quality housing accommodation and championing the needs of elderly people. We believe in making time for older people to enhance their quality of life. For us that means engagement with our residents; chatting and listening without worry for time pressure.
We all share the same values; caring, honest, open and respectful; putting the needs of our residents first. We are committed to promoting health and wellbeing for those who come to live with us, providing purpose and bringing enjoyment to daily life in a charming environment.