Features
Registered GP
Wheelchair accessible
Three meals daily
Guest Hairdresser
Great outdoors
Social activities
Situated in the historical and cultural suburb of New Malden, a residential area filled with areas of natural beauty, parks, a great high street and excellent transport links, Abbeyfield House is a purpose built dementia care home. We offer personalised and tailored care to meet all of your needs, delivered by our friendly, professional and caring team of staff who are dedicated to exceeding your care expectations. Care staff are available to give you peace of mind and assurance your needs will always be met.
Abbeyfield House offers dementia care in Surrey to 36 residents in single, en-suite rooms. All of our rooms are furnished, we encourage you to bring your treasured photos, special ornaments or pictures for your walls, to make you feel at home from day one.
As well as having access to your own en-suite bathroom, Abbeyfield House have assisted bathrooms available for all residents who require additional help with bathing.
Completing our home are several household lounges and a communal cafeteria where residents can enjoy three meals a day prepared by our fantastic catering team. If you have any specific dietary requirements our team will adapt menus to suit and liaise with you to make sure there is always something on the menu which you will love.
We also have a beautiful, spacious garden filled with sensory items and ample seating so you can enjoy the fresh air, relax in the outdoors, or while away the hours in the sunshine enjoying catching up with family and friends.
At Abbeyfield we have extensive experience caring for those with dementia and understand it can be a big change to move into a dementia friendly care home. That’s why we tailor our support to each individual, finding out what they enjoy and what approach to care works for them. This means we can continuously adapt our care plans if your needs change over time and ensure all of our residents continue to live meaningful and fulfilling lives.
We are not just a care home, we are a home that cares.
Talk to us about respite stays
We’re proud to offer respite stays at Abbeyfield House New Malden, a short-stay that can be planned ahead, or in the case of an emergency, last-minute. Suitable for individuals seeking support following post-operative or hospital care, or whilst their regular caregiver takes a break, respite care can also be used as a way of introducing long-term residential care to a loved one.
At Abbeyfield House New Malden our respite stays include:
- 24/7 Care support from our qualified and friendly staff
- Daily activities
- Nutritious meals served daily (dietary requirements can be catered for)
- Housekeeping and linen service
*Respite prices may vary depending on needs.
This Property is Managed by The Abbeyfield Society trading as Abbeyfield Living Society.
Care Quality Commission
Abbeyfield House
Manager response:
We are pleased to say that, during the last inspection, which took place in July 2023, we have since restructured our services to improve quality and the home is undergoing a process of continuous improvement. We hope to be able to demonstrate the full extent of progress made by the manager and the staff team at the next comprehensive inspection.
Virtual Tour
Map
Meet the team
Emanuela joined Abbeyfield House in May 2022 as Deputy Manager and was recently promoted as Care Home Manager. She is committed to ensuring the residents receive the highest possible standards of care.
Emanuela
Care Home Manager
Nana has worked at Abbeyfield House for five years and was recently promoted to a Team Leader. He enjoys spending time getting to know the residents.
Nana
Team Leader
Veronica recently joined Abbeyfield House and takes pleasure in dedicating time to connect and understand the residents on a personal level.
Veronica
Team Leader
Sherryann has been an integral part of Abbeyfield House for the past 21 years. Her genuine affection for the residents shines through as she enthusiastically engages with them.
Sherryann
Team Leader
What's included in the cost?
Cost is a key factor in any decision, so we make it easier with transparent pricing. Care fees may vary based on personal assessment, please contact us for details.
Fees from
£1,500 per week
Dementia Friendly Care Home
For the majority of our care homes, our service charges typically includes meals, energy bills, council tax and garden/household maintenance, however this can vary by home. Please check individually with the home.
Meals included
Utilities - gas, water, electric
Council tax
TV licence
Laundry services
Careline
Cleaning
Depending on your personal circumstances and care needs, you may be eligible for financial support to cover some or all of these costs.
Testimonials from residents' families
“My Grandmother has been at the home for some time and she has settled in very well. The home is very clean and the staff are very kind and caring.”
Grandson of resident
“I cannot say enough about how happy we are with the care provided for my dear mother. Since she arrived at the home she has had a new lease of life. I am very grateful to all the staff who are doing their best.”
Daughter of resident
“My grandmother is 98 years old with severe dementia. I've been coming to Abbeyfield House for the last five years and the level of care is fantastic. I come fairly regularly and very much enjoy interacting with the staff and residents.”
Grandson of resident
“Of all the care homes my grandmother has been to and we've visited as a family, Abbeyfield House is the best. I would recommend this to anyone with dementia the care is exceptional. The staff are very professional and patient and the residents have good fun.”
Grandson of resident
Contact our retirement home
Contact us to enquire about moving in or for more information about our retirement home
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